Frequently Asked Questions
Updated: 11/28/2025
What type of leads do you provide?
Right now we only provide IUL leads. These are exclusive leads generated through paid ads and data funnels. Final Expense and Mortgage Protection leads are coming soon and will be added to the site as new product lines.
How are the leads delivered?
Leads are delivered directly to your email as a CSV file with a clean format for easy mapping into your CRM or dialer.
We send every order with a delivery timestamp to confirm receipt.
Please make sure your email is correct at checkout because your leads are delivered electronically.
Are these shared leads?
No. All leads are exclusive. You are the only agent who receives them.
Do you offer refunds?
No. All sales are final. Because leads are digital data products that are delivered electronically we do not offer refunds under any circumstances.
This policy protects the integrity of the leads and prevents misuse or duplication.
Do you replace disconnected numbers?
Yes. We will replace up to two disconnected numbers per twenty five lead batch.
There are no refunds only replacements.
Unreachable or non responsive leads do not qualify for replacement.
Replacements are provided only when a number is fully disconnected.
What is the delivery time after I place an order?
Most orders are delivered the same day. Larger packages may take up to twenty four hours.
You will receive a delivery confirmation email as proof of fulfillment.
What areas do your leads cover?
We offer nationwide coverage. You can request leads by state.
If a state has limited quantity we will notify you before delivery.
What information is included in each lead?
Each lead includes the full name phone number email address state and may include basic interest details.
Some leads may include age or additional filters depending on availability.
How many leads should I buy to start seeing results?
Most agents start with at least fifty to one hundred leads. Agents who follow up daily through text and phone usually see the best results.
Do you offer bulk or agency pricing?
Yes. For call centers or larger teams we can create custom volume packages.
Contact us at support@firstlineprotect.com.
What payment methods do you accept?
We accept all major credit cards and debit cards.
We also offer Pay Later options through Klarna Affirm and Afterpay which helps lower your upfront cost and allows you time to make sales before paying the full balance.
Please note that the no refund policy applies to all payment methods including Pay Later plans.
Can I cancel my order after purchase?
No. Once your order is placed the file begins processing and cannot be canceled.
All sales are final and delivery is documented for verification.
How should I follow up with the leads?
We recommend an immediate text message followed by a phone call within five minutes.
Use a simple two step text script. Ask if they still want coverage then send your calendar or call them.
Do you provide scripts?
Yes. After your purchase you receive a link to free scripts for texting calling and closing.
Is my data secure?
Yes. Our site uses secure encrypted checkout and all files are delivered through protected email.
Your information is never shared or sold.